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Each
flight planning commences with your phone call, enquiry by fax
or our Internet request form filled by you and sent to us. In
the case we receive an Internet request or a fax enquiry from
you our sales manager (sales department) will get in touch with
you immediately with the aim to confirm your intentions and
the given information. In the case we receive your phone call
we begin working just in on-line regime.
Our sales department expert is the person who answers all your
questions and gives you a professional advice concerning suitable
aircraft type, airport of departure, appropriate service level
etc. Our operational department, in its turn, deals with flight
planning and coordination, finds out technical possibility of
flight performing and quickly gives flight quotation.
You do not bear any expenses on the stage of preliminary processing
of your request.In the case of the flight confirmation our sales
expert will help you to arrange all necessary documental formalities
and after that our company will get down to pre-flight organization.
All flight details such as: registration number of the aircraft,
flight number, flight-manager name, place and time of meeting,
mobile phone numbers of responsible persons etc. are given to
you 24 hrs prior to the departure.
Our flight manager will accompany you during the flight. Some
of his tasks are: fueling, payment of all airport charges and
fees along the route, reserving VIP halls and meals and other
services. You are even allowed to change your route, schedule,
number of passengers and some other parameters of the flight.
Highly professional crew members who have a wide experience
of working in business aviation are at your disposal 24 hrs
a day. Our sales expert is also in touch with you or your representative
and eager to resolve any problem. 24 hrs coordination services
keep track of a chartered plane from the point of its departure
to the point of its destination and rapidly inform the crew
and all air services of the route or schedule changes.Every-day
improving of our work and using up-to-date methods of business
processes conducting let us meet all the demands of our Clients.
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